Ba997's Terms and Conditions

1Introduction & General Terms

By using the ba997 website and its associated services, you are deemed to have accepted these terms and conditions. ba997 is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions constitute a legally binding agreement, so please read them in full before using the site.

Ba997 reserves the right to update its terms and conditions at any time. Accessing the site after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

2Account Registration & Eligibility

To register an account at ba997, you must meet the following requirements. All information provided at the time of registration must be accurate and up to date. Accounts created with false information may be suspended at any time and any funds held may be forfeited.

• Applicants must be at least 18 years of age.
• Each person is allowed to register one account only.
• Opening multiple accounts from the same device or IP address is strictly prohibited.
• You must provide your correct name, address, and mobile number at the time of registration.
• Ba997 may request identity verification (KYC) documents at any time.
• Withdrawals may be temporarily suspended if KYC verification is incomplete.

Keeping your account password confidential is solely your responsibility. You must not allow any third party to access your account. If you suspect unauthorised access, contact ba997 support immediately.

3Deposit & Withdrawal Policy

Ba997 supports deposits and withdrawals via a range of Bangladeshi payment methods, including bKash, Nagad, and Rocket. All financial transactions are secured with encryption technology.

• The minimum deposit amount may vary depending on the payment gateway selected.
• Account verification must be completed before withdrawals can be processed.
• Withdrawals are typically processed within 24 to 72 hours.
• Withdrawal amounts must be consistent with your total deposits and gaming activity.
• In cases of suspicious transactions, ba997 may place payments on hold until the investigation is complete.
• Deposits or withdrawals via third-party payment methods are strictly prohibited.

4Bonus & Promotion Terms

Ba997 regularly offers bonuses and promotional deals to its users. Each bonus is subject to specific terms and conditions, which should be read carefully.

• The welcome bonus is available to new members only and can be claimed once per person.
• All bonuses come with wagering requirements — you must place a specified amount in bets before withdrawing your bonus.
• Bonus balances cannot be directly withdrawn.
• Any attempt to collect bonuses through multiple accounts will result in all associated accounts being terminated.
• Ba997 reserves the right to modify or cancel any bonus offer at any time.
• Any account found to be involved in bonus fraud will be permanently closed.

5Gaming Rules & Fair Play

All games on ba997 are powered by certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair. No game result is predetermined.

• The use of bots, scripts, or any automation software is strictly prohibited.
• Deliberately exploiting any bug or technical error on the platform is strictly prohibited.
• Colluding with other players is strictly prohibited.
• Misconduct toward dealers in Live Casino is not permitted.
• Deliberately disconnecting during a game to influence the outcome is strictly prohibited.

Ba997's technical team monitors gaming activity around the clock. If suspicious activity is detected, an account may be temporarily suspended pending investigation.

6Sports Betting Rules

Ba997's Sports Betting section covers cricket, football, kabaddi, and more. Please familiarise yourself with the rules below before placing any bets.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets must be placed before the match starts or within the designated timeframe.
• Odds in in-play betting may change at any time.
• If a match is abandoned or postponed, ba997's decision will be considered final.
• Accounts found to be involved in match fixing or the use of insider information for betting will be closed.
• Maximum bet limits may vary depending on the event and market.

7Responsible Gaming Policy

Ba997 is committed to responsible gaming. Gaming is entertainment — we take it seriously to ensure it never becomes a source of personal or financial hardship.

• You can set a deposit limit on your account at any time.
• You can use the self-exclusion option to take a temporary break from gaming.
• A cooling-off period (from 24 hours up to 6 months) can be set.
• Our support team is always on hand to provide guidance on responsible gaming.

8Account Suspension & Termination

Ba997 reserves the right to suspend or permanently close any account without prior notice under any of the following circumstances.

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Attempting to abuse or defraud any bonus or promotion.
• Attempting to hack or damage the platform.
• Misconduct toward other users or staff.
• If KYC verification is not completed or fraudulent documents are submitted.

Ba997's decision is final in the event of an account suspension or termination. If you believe a decision was made in error, you may appeal to the support team.

9Privacy & Data Protection

Ba997 treats the protection of users' personal data as a top priority. We never sell your information to third parties. For full details on how we collect and use your data, please refer to our Privacy Policy on the page.

• Personal information is used solely for service improvement and verification purposes.
• All data is secured with 256-bit SSL encryption.
• Information is not shared with any government body or third party unless required by law.

10Limitation of Liability

Ba997 strives to maintain the highest standards of technical security and reliability. However, ba997 will not be held liable in the following circumstances:

• A game disconnects mid-session due to an internet outage.
• Transaction delays caused by third-party payment gateway issues.
• Service disruptions caused by circumstances beyond our control, such as natural disasters or cyberattacks.
• Losses resulting from a user's own negligence or error.

11Dispute Resolution

If you have a complaint, please contact the ba997 support team in the first instance. Complaints are generally resolved within 7 business days.

• To raise a complaint, please contact us via live chat or email.
• Attaching relevant screenshots or supporting information to your complaint will help us resolve it faster.
• The final decision of ba997 management is binding, and users agree to abide by it.

12Right to Amend Terms

Ba997 reserves the right to update these terms and conditions, in part or in full, at any time. A notice will be posted on the site when changes are made. Continued use of the site after any update will be considered acceptance of the revised terms. We recommend checking this page regularly.